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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will show up. It offers comprehensive info about all the operations that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of educational videos demonstrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you searching for, have a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by real clients and offers practical solutions. We frequently update our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can contact our great team of client support engineers available 24-7 and ready to help you with any query. Each support ticket you send will be responded to within 1 hour (the average response time being about twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 326455

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com